Privacy Policy

This privacy policy describes how Keller Boutique (the “Site”, “we”, “us” or “our”) collects, uses, and shares your personal information when you visit our website, use our services, place an order, or otherwise interact with us (collectively, the “Services”). The terms “you” and “your” refer to you as a user of the Services — whether a visitor, customer, or other individual whose data we collect.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time (e.g. to reflect changes in legal, technical, or operational requirements). We will post the revised policy on our Site and update the “Last Updated” date accordingly.

2. What Personal Information We Collect

a) Information You Provide Directly

Depending on how you interact with our Site, we may collect personal information such as:

  • Contact information: name, address, e-mail address, phone number

  • Order information: billing and shipping address, payment confirmation, email, phone number

  • Account information: username, password, security questions (if you create an account)

  • Customer support data: your messages when contacting us

You may choose not to provide certain information — however that may limit the services/features you can use (e.g. placing an order, account creation).

b) Information Collected Automatically

We may automatically collect certain data when you use our Site, using cookies, pixels or similar technologies. This “Usage Data” may include:

  • Device and browser information

  • Network or connection information (e.g. IP address)

  • How you interact with our Site and Services (pages visited, time spent, etc.)

c) Information from Third Parties

We may receive information about you from third-party service providers we use (for example payment processors, shipping providers, analytics, hosting, etc.). This information is treated in accordance with this policy.

3. How We Use Your Personal Information

We may use the information we collect for the following purposes:

  • To process and fulfill orders, handle payments, ship products, manage returns/exchanges

  • To communicate with you about your order or account (e.g. order confirmations, customer service)

  • To improve our Services and website operations (e.g. analytics, site performance)

  • For marketing and promotional purposes (if you consent), such as sending newsletters, offers, or advertising

  • For fraud prevention, security, and legal compliance

4. Cookies and Tracking Technologies

We use cookies, pixels and similar technologies to collect Usage Data and support our Services (e.g. to keep items in your shopping cart, remember settings, support login sessions, track analytics).
When cookies or tracking technologies process personal data or are used for tracking beyond strictly functional purposes, we will request your consent in accordance with applicable laws. Rijksoverheid+1

5. How We Share Your Personal Information

We may share your personal information with:

  • Third-party service providers who help operate our business (e.g. payment processors, shipping carriers, IT or hosting providers, analytics vendors)

  • Our affiliates or related companies (if applicable)

  • Law enforcement or regulatory bodies when required by law or necessary to protect rights, property or safety

  • Marketing or business partners (only with your consent)

We do not sell your personal information to third parties.

6. Third-Party Websites and Links

Our Site may contain links to external websites or platforms. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies.

7. Your Rights Regarding Personal Data

Depending on your place of residence, you may have the right to:

  • Access personal data we hold about you

  • Request correction or update of inaccurate or incomplete data

  • Request deletion of your personal data (subject to legal exceptions)

  • Withdraw consent (e.g. for marketing or non-essential processing)

  • Lodge a complaint with a data protection authority

If you wish to exercise any of these rights, please contact us (see below).

8. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss or misuse. However, no internet transmission or electronic storage method is 100% secure. Use of our services is at your own risk.

9. Retention of Data

We retain your personal data only as long as necessary to provide services to you, comply with legal obligations, enforce our policies, or fulfill legitimate business purposes (e.g. order history, accounting, fraud prevention).

10. International Transfers

If we transfer personal data to third parties overseas (e.g. hosting providers, payment processors), we will ensure appropriate safeguards are in place in accordance with applicable data protection laws.

11. Children’s Privacy

Our Site and Services are not directed at minors under the legal age required in their jurisdiction. If you are under that age, you must obtain parental or guardian consent to use our Services.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or wish to exercise your privacy rights, contact us at: Support@kellerboutique.com